Tell us how you really feel! No, really. Your opinions are vital to how we run our dealership. So, we would love it if you took a moment to jot down your Land Rover Cincinnati experience to share with us and our customers.
5 out of 5 stars
The car is my first Jaguar!
I’m so immensely happy with it.
My first service appointment was made
and they immediately sent me a reminder
I pull up at my scheduled time and it took only minutes for Jason to put me in my loaner vehicle
He was so courteous and valued my time
He texted it was ready only a couple hours later
As I pulled up my beautiful car was washed and serviced waiting for me
Thank you to the entire service team
Excellent service appointment
Always professional. Always sincere. Always excellent at correcting the rare problem that pops up. Quickly too. Straight forward....no BS. Highly recommend. They were booked on appointments for another month, but worked in our LR4 when they could. Charlene made sure we were kept posted. She proved a thorough explanation of what the problem was and what they did to resolve it. Fantastic team!
We worked with Anna at Land Rover Cincinnati and she could have not been more accomodating. Her professionalism and candor makes the process of purchasing a new vehicle very easy. We would highly recommend working with her if you are interested in buying or leasing a Land Rover or Jaguar. Centrally located in Cincinnati, an easy choice for looking at inventory in person. Thanks, Anna!
They are the best. Service quality is good. Even when I have minor things like filling the washer fluid, changing keys battery, they are very attentive. I have now done 3 services and all of them was done to the quality. Its a very professional, friendly service center and they have the latest models of every Land Rover Jaguar Car
It was time for the annual service on my Jaguar and my wife's Range Rover. Jayme Fox was our Service Advisor for the annual services, and he worked with Eric to also coordinate the paint sealant renewal using "Fortify". They made everything easy, and got it all down right. Eddie was also great in setting up our "loaner" for us since doing both vehicles and their services took several days. The Dealership has a great team that makes everything easy, keeps you informed, and gets things done right.
The sales team is professional and extremely knowledgeable. Anthony Gardner knows just about everything you could ever want to know about luxury vehicles and made learning about all the different options and features among their various SUV and crossover models easy to understand and compare. He was an absolute pleasure to work with and found exactly what we wanted. The service team here is top-notch, and unlike any I’ve ever experienced in the past. We always feel that we’re in good hands. They are incredibly competent and efficient and always go above and beyond to provide an excellent experience. Having my Range Rover in for service is never a hassle. Jayme Fox is always attentive and courteous and takes great care of us. Management is also exceptional here, and they make sure you feel good about your experience every time. The General Manager Andy Wise is highly engaged and very responsive, and the Service Manager Stephen Golden is very hands-on and trustworthy. An excellent team!... More
Cincinnati is not the closest dealership to me, but I refuse to go anywhere else! They are always accommodating and keep me updated throughout all service appointments. Charlene, my service manager, was friendly and helpful throughout the entire process. I couldn't ask for a better experience.
We could not have had a better experience! From start to finish our experience was top notch. Nikki, Anna and Jim were outstanding to work with. So worth the drive from NE Ohio to pick up our new F-Pace. Love my new car and appreciate the follow ups from Jim. Highly recommend this dealership!
Made the process very easy. Worked with Anthony Gardner, treated me well and with respect.
I had an amazing experience working with Anna at Jaguar Land Rover Cincinnati! She went above and beyond to try to find the car that we wanted! She continually reached out to me if she had anything at all that we might’ve liked. I could not recommend this dealership more! They are such wonderful people to work with!!! If you are looking for a car or just have some questions, please call this dealership! You won’t be disappointed :)