The car is my first Jaguar! I’m so immensely happy with it. My first service appointment was made and they immediately sent me a reminder I pull up at my scheduled time and it took only minutes for Jason to put me in my loaner vehicle He was so courteous and valued my time He texted it was ready only a couple hours later As I pulled up my beautiful car was washed and serviced waiting for me Thank you to the entire service team Excellent service appointment
The sales team is professional and extremely knowledgeable. Anthony Gardner knows just about everything you could ever want to know about luxury vehicles and made learning about all the different options and features among their various SUV and crossover models easy to understand and compare. He was an absolute pleasure to work with and found exactly what we wanted. The service team here is top-notch, and unlike any I’ve ever experienced in the past. We always feel that we’re in good hands. The... More
Cincinnati is not the closest dealership to me, but I refuse to go anywhere else! They are always accommodating and keep me updated throughout all service appointments. Charlene, my service manager, was friendly and helpful throughout the entire process. I couldn't ask for a better experience.
We could not have had a better experience! From start to finish our experience was top notch. Nikki, Anna and Jim were outstanding to work with. So worth the drive from NE Ohio to pick up our new F-Pace. Love my new car and appreciate the follow ups from Jim. Highly recommend this dealership!
I had an amazing experience working with Anna at Jaguar Land Rover Cincinnati! She went above and beyond to try to find the car that we wanted! She continually reached out to me if she had anything at all that we might’ve liked. I could not recommend this dealership more! They are such wonderful people to work with!!! If you are looking for a car or just have some questions, please call this dealership! You won’t be disappointed :)
We stopped by to look at Range Rovers and had a really great experience. To be honest, Range Rover was towards the bottom of our consideration set, but after seeing the cars + having such a great experience with the sales team it became our top choice. We worked with Jeff Knollman, who was a pleasure to deal with. I would highly recommend Land Rover of Cincinnati to anyone in the market for a new or pre-owned car.
This was the first time I had taken my Range Rover Sport to Land Rover Cincinnati. I was given great guidance not to drive it there for safety reason and Charlene took care of getting my car picked up and delivered home within a few days. The work done by the dealership was fantastic and quick. Charlene's constant contact with me around what was going on and when my car would be returned was awesome. I will definitely continue taking my car to Land Rover Cincinnati even those there are closer de... More
I have been extremely pleased with every aspect of this dealership. The sales staff continue to be helpful even after the sale. The service department schedules appointments promptly, communicates updates about your vehicle while in service and willingly solves any issues you have. All and all, the business parallels the type of vehicles they sell . . . .class and quality.
I will never buy from another dealer again! Eric West is incredibly knowledgeable and knows his cars! This was my third purchase from him and I will never buy from anyone else. The entire crew there ensures that you are taken care of and leave with the luxury vehicle you came in for. The service provided here is not typical of a car dealership. It is an amazing experience and one that you want to ensure others are aware of. Eric West and Cincinnati Jaguar/Land Rover is second to none. You... More
Just picked up our discovery today from Jen Hampson, sales guide. We could not be any more happy with both her and the dealership. She handled ALL the paperwork expertly, no issues. Very smooth is the only way to describe our experience. Very knowledgeable about the car in general, and bent over backwards to make sure our experience was a 10+. We would highly recommend both the clean, well stocked dealership & the "no" issue job that she provided. We will defiantly come back if ever need be, bu... More