Krista Shouse
I live in Louisville, but bought my car in Land Rover Cincinnati. I tried saving myself drive time once by taking my car to the dealership in Louisville, but I did not experience the same service or kindness. It is worth it, to me, to drive for the kindness and helpfulness of the staff at Cincinnati. Cheyenne helped me this past time and he was so kind, gave me some good tips about my car, and set me up with a place to work while I was waiting for my car to be finished. I will definitely continue making the journey for the quality of service I receive at Land Rover Cincinnati!Thanks!
Aaron Nguyen
Came here didn’t know what to get until i met Jim Rutter helps me to find the most beautiful and reliable vehicle ever The Rang Rover Sport. He is very honest, Educated, well Acknowledge Thank you very much Jim, you got my business and my entire family and much more to come.Highly recommended.
Elyse Jenkins
It's a five star for me! Everyone is very friendly! Had a diagnosis and am back again. Greg Gaver is AMAZING. GM is a great listener. Service manager has been with the dealer for 10 years and is understanding. 5Stars!
Arsh K.
Micheal was our sales consultant. He helped us out right away and worked with us to get us what we wanted. He communicated the whole process and he was kind to our dog. Lisa was great in financing also. I'd highly recommend this dealership and these two individuals.
Rick Prodoehl
Purchased my first vehicle (2020 Jaguar F-Pace) from Jaguar-Land Rover Cincinnati and the buying experience was like no other I have had. There were no high-pressure selling tactics, which made me feel very comfortable and confident in my decision throughout the buying process. The entire staff I came in contact with was friendly and knowledgeable from start to finish. Internet Manager Anna Leatherbee replied to my initial online inquiry promptly and professionally. Sales Executive Glen Sullivan patiently showed me a couple of different vehicles I was interested in and answered all of my questions without trying to pressure me into buying "today." Glen was also very thorough in showing me all of the bells and whistles included in my F-Pace after I made the purchase. Sales Manager Nikki Leper worked with me on the deal which I felt was very fair, and Finance Manager Andrew Giacomo was very easy to deal with when it came time to sign the papers.Overall, an excellent buying experience!
Rick Prodoehl
Purchased my first vehicle (2020 Jaguar F-Pace) from Jaguar-Land Rover Cincinnati and the buying experience was like no other I have had. There were no high-pressure selling tactics, which made me feel very comfortable and confident in my decision throughout the buying process. The entire staff I came in contact with was friendly and knowledgeable from start to finish. Internet Manager Anna Leatherbee replied to my initial online inquiry promptly and professionally. Sales Executive Glen Sullivan patiently showed me a couple of different vehicles I was interested in and answered all of my questions without trying to pressure me into buying "today." Glen was also very thorough in showing me all of the bells and whistles included in my F-Pace after I made the purchase. Sales Manager Nikki Leper worked with me on the deal which I felt was very fair, and Finance Manager Andrew Giacomo was very easy to deal with when it came time to sign the papers.Overall, an excellent buying experience!
Garrett Curtis
I always enjoy visiting Jaguar of Cincinnati. Very nice people. Working with Jim Rutter is great. He goes the extra mile, keeps me informed and follows up after the sale. And who can complain about the XJ body design? Enjoy!
Christina Hamilton
Michael Hamlin was awesome to work with and I will be recommending him to my friends and family!!!!!
Charlie Brown
Over the years my wife and I have owned many premium vehicles, from Mercedes to Maserati's and everything in between, your team at JLRC was by far the most professional team we have had the pleasure to deal with ! Totally happy with the Car but even more happy with how everyone we worked with treated us , Ali is a pure professional and really made my wife who was the first to come in and look at your vehicles feel very welcome, she also followed up on everything we asked including calling to "follow up" the next day. next time we are looking for a new vehicle, you will be the first place we go.Thanks Again Charles & Lisa Brown( Dayton,OH)
Julian Chultarsky
The service at Land Rover Cincinnati has always been great! During my last visit, Tony greeted me politely and exactly on time per my appointment and took care of the paperwork quickly and professionally. They also provided me with a loaner vehicle for the duration. My car was repaired on as promised and brought back to me washed and ready. After long day at work, it is good to know you are in the care of people you can trust!
Don Lanhart
Cincy Jaguar is an awesome dealership. We were just in for service and Lee our service advisor is great. He is absolutely the best addition to the Cincy Jaguar family.It is unlike any other dealership we have found. In for service and Lee makes sure everything is taken care of and our sales guy Eric always checks on us when we come in for service just to let us know he is around if we need anythingThis place seems to understand customer service!
Rick Prodoehl
Purchased my first vehicle (2020 Jaguar F-Pace) from Jaguar-Land Rover Cincinnati and the buying experience was like no other I have had. There were no high-pressure selling tactics, which made me feel very comfortable and confident in my decision throughout the buying process. The entire staff I came in contact with was friendly and knowledgeable from start to finish. Internet Manager Anna Leatherbee replied to my initial online inquiry promptly and professionally. Sales Executive Glen Sullivan patiently showed me a couple of different vehicles I was interested in and answered all of my questions without trying to pressure me into buying "today." Glen was also very thorough in showing me all of the bells and whistles included in my F-Pace after I made the purchase. Sales Manager Nikki Leper worked with me on the deal which I felt was very fair, and Finance Manager Andrew Giacomo was very easy to deal with when it came time to sign the papers.Overall, an excellent buying experience!
Henry DeJong
Great dealership, my experience was the best. My salesman Jim Rutter did a great job - Thank you!Henry
Lisa Furkas
I waited 2 hours for my vehicle because there were no service vehicles available. I did not mind because my favorite service technician,Jamie Fox, has always helped me out since I purchased my Range Rover! I was so glad to see his smiling face back in the service department.
Don Witt
I have just recently purchased a new Land Rover from the Cincinnati dealership. From sales, to management to service - I offer only the highest of recommendations. This is my fourth Land Rover vehicle and I have visited various dealerships in locations throughout the country. Without exception, Jaguar Land Rover Cincinnati sets the bar from start to finish. Jeff, Tony and Rich are always extremely professional, and willing to assist with all questions.*5+ star rating
Mike Brenner
Had really good experience with everyone at Jaguar/Land Rover of Cincinnati. Jeff Mattox was my salesman who help me thru theprocess of ordering a new F Type and building this car.Thanks,Mike
Shelley Ryan
I saw a car online that I wanted to look at. I made an appointment and when I got to the dealership the car was parked out front, very clean. Jeff showed me some of the features and I took it out for a drive.The show room is very clean. Masks and social distancing required. I bought the car and the whole process was seamless. Jeff went through virtually every feature of the car which is amazing. My Discovery Sport was delivered to my home the next business day!Thank you Anna Leatherman, Jeff Mattox and Lisa Coleman as well as drivers Bob and DJ!SRLexington, KY